myIpswitch :: Help and Support

NOTICE: As of April 5th 2021, Myipswitch.com has been migrated to the Progress Community. In order to access your previous cases and installs please visit community.progress.com.

HELP AND SUPPORT

Ipswitch support is delivered by product line. Please choose the appropriate option below

Network Monitoring products (WhatsUp Gold, Log Management, iMacros) Contact Support
Secure File Transfer products (WS_FTP Professional, WS_FTP Server, MOVEit, Messageway) Contact Support
Messaging products (IMail Server, Ipswitch IM)
- Technical Support (Support for IMail on-premise installations)
- Customer Service (Product Licensing and Payment Assistance)
All others Contact Support